Privacy policy

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1. INTRODUCTION

JunkTwins.ca (“we,” “us,” “our”) is a junk removal and small demolition service dedicated to maintaining the privacy of our customers. This policy outlines the types of information we collect, how it’s used, and the measures we take to protect it. By using our website and services, you agree to the terms outlined in this Privacy Policy.

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2. TYPES OF INFORMATION COLLECTED

We may collect the following personal information:

• Full name

• Email address

• Phone number

• Physical address (for pickup or on-site services)

• Payment information (for billing and service fees)

• Any additional information you voluntarily provide (e.g., service notes or images)

3. METHOD OF INFORMATION COLLECTION

Information is collected through:

• Service inquiries or booking forms on JunkTwins.com

• Communications via email, phone, or SMS

• Automatic website tracking tools such as cookies and analytics

• Customer interactions and job-related communications

4. PURPOSE OF DATA COLLECTION

We collect and use your personal information to:

• Schedule, manage, and complete junk removal and demolition services

• Process payments and send invoices

• Communicate with you about service updates, confirmations, or questions

• Comply with legal obligations

• Send promotional content or updates if you’ve opted in=

5. DATA SECURITY MEASURES

We implement reasonable security measures to protect your personal information. This includes SSL encryption on our website and secure handling of payment details. While we strive to use commercially acceptable means to protect your data, no method is 100% secure.

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6. DATA SHARING

We do not sell your information. We only share it when necessary:

• With service providers (e.g., payment processors or technical support)

• If required by law or to protect our legal rights

• For security, fraud prevention, or legal compliance
  SMS opt-in and phone numbers collected for messaging purposes will not be shared with third parties.

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7. USER RIGHTS

You have the right to:

• Access your personal information

• Request correction or updates

• Request data deletion, subject to legal obligations

• Opt out of marketing emails or SMS at any time
  For any of the above, contact us at the information below.

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8. COOKIES AND TRACKING TECHNOLOGIES

JunkTwins.com uses cookies and analytics tools to improve user experience and track performance. You may disable cookies in your browser settings, though doing so may limit certain features.

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9. CONTACT INFORMATION

For questions or concerns about this Privacy Policy, please contact us:
Email: info@junktwins.ca
Phone: (289) 231-4777
Address: N/A

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10. CHANGES TO THIS POLICY

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a new effective date. Your continued use of our services implies your acceptance of any revisions.